All our staff are provided with personal protective equipment including masks, gloves and sanitizer. Plexiglass barriers have been installed in Administration offices and at Concierge desks.
We have put in place training of all cleaning and safety protocols to ensure staff are following strict rules
Sanitation schedule put in place to allow for thorough cleaning and sanitation of high-traffic touch-points
Set of health screening questions asked before tours and when entering apartments of current residents
Specific cleaning frequency policy and maximum capacity limits in place to follow social distancing rules
Specific cleaning frequency and social distancing protocols in place as well as use of personal protective equipment
Use of masks and gloves for all staff as well of plexiglass barriers in Administration offices
Employees required to wash their hands with soap and water for at least 30 seconds after completing each task and/or moving into a new space
Frequently Asked Questions
Q: What products are used to clean and sanitize surfaces?
Q: Are the cleaning products environmentally safe?
A: Our most used disinfectant is not dangerous to your health and is not classified as environmentally hazardous. We are conscious of proper disposal measures in accordance with regional guidelines.
Q: How often are the buildings being sanitized?
A: All common areas have been assessed and a rigorous cleaning and sanitation program has been developed to ensure high-traffic touch-points are regularly sanitized.
Q: Is it safe for me to use laundry rooms and common spaces?
A: Although we are taking the extra measure we can and encouraging the use of masks and social distancing, laundry rooms and common spaces are to be used at your own risk.
Q: Are the cleaning products safe for my pets?
A: Although no cleaning products should ever be ingested, the products we use do not pose any health risks to you or your pets.
Q: Are the cleaners getting special training?
A: All staff members have been extensively trained and are kept up to date on best measures and safety protocols.